Technology, experience and operational backing when you need it most.
Our platform combines technology, operational intelligence and human expertise to build clear, digital and easy-to-activate assistance solutions for individuals, businesses and partners.
Strategic backing
We have the strategic backing of MAS Servicios Colombia, part of a Mexican company specialized in the development and operation of assistance solutions, with more than 20 years of experience and presence in Mexico, Colombia, Ecuador and Spain.
This relationship strengthens the Allivio ecosystem with specialized capabilities in operations, technology, customer assistance, issuance and service management, helping us build clear, digital and scalable assistance experiences.
Allivio
Leads the experience, maintains the customer relationship, develops the commercial offering, markets, accompanies and integrates technology and partners.
MAS Servicios
Provides the specialized operational backing that strengthens our response capabilities: operations, technology, customer assistance, contact center, coordination, provider network, issuance when applicable to the product, and service management.
The commercial experience is Allivio. The operational backing is MAS Servicios.
Real protection
Clear coverage and instant digital certificates.
Global coverage
Travel assistance with international 24/7 coverage.
Designed for you
Plans tailored to travelers, families and businesses.
We do more than connect services.
We integrate technology, experience, specialized partners and international backing to support our customers when they need it most.